RPCU
The Regroupement provincial des comités des usagers (RPCU) was born of the collective will of the Users' and In-patients' Committees who wished to give themselves a common voice.
It's Mission
To work towards improving the quality of services offered to the Users of the Health and Social Services Network.
It's Vision
To be the spokesperson representing Users and In-patients' Committees which are made up of competent, professional and sympathetic volunteer members, often backed by committed, key resourceful persons.
The RPCU is the spokesperson for 594 Users' and In-patients' Committees in all of the Health and Social Services network throughout Quebec, whether they be public, private or self-financed.
The RPCU represents committees in order to help them take part in the major debates on the same level as other associations do within the Health and Social Services field. The Users' and In-patients' Committees have a mandate to defend Users' rights and contribute to the improvement of services offered.
Support
Offer its members technical support in accomplishing their mission; offer a help line or email service; provide legal information services; provide work tools to support the committees' mission; support the establishment of regional tables or groupings to foster collaboration and exchange of ideas and experiences; offer a website rich in resources; provide information through the publication of a newspaper and various promotional tools.
Training
Provide user and resident committees with FREE basic training that meets their needs; provide a post-training service to answer questions raised by participants; offer on request more specialized training; offer punctual interventions as needed; organize a biannual congress in connection with the training.